About Managers Toolbox

Welcome to the easiest to use and the most successful training system to become a top class manager at your own pace and in your own place.
The Managers Toolbox is a complete system designed to develop and improve management and leadership knowledge and skills in a structured approach.

The Managers Toolbox is designed for all types of managers, supervisors and team leaders. The system is highly effective in helping existing managers and those people thinking of becoming managers or supervisors.

The global view

Of course, at a personal level it is important to develop your management skills as part of a personal development plan.

However, there is an enormous problem throughout the world that shows that poor management at all levels is affecting every country in the world. Numerous reputable studies identify serious deficiencies in the capability of global leadership

Recent studies confirm that 60% of employees are not working effectively due to poor leadership and a lack of management support. It is further shown that this situation is costing the US alone over $30 billion each year. The US based research group Gallup Inc. indicates much higher costs!

The Managers Toolbox series of books are designed to address these issues using simple to use but cost effective solutions. In particular, the Gallup Inc. reports that 54 % of employees are classified as Not-Engaged Employees. This was based on more than 30 years of detailed research, involving over 17 million employees. These employees simply turn up for work without interest to do anything other than the minimum work expected of them. Some are actively working against the organization!

Gallup concludes that the reason for this disturbing trend is directly related to poor management skills. In addition to our personal aspirations, we all have a duty to eradicate this problem.

What’s the Managers Toolbox approach?

Back to basics

Throughout this book and all Management Toolbox publications and training courses we use the words “basic management”. Nearly all skills are based on a small number of basic criteria (knowledge and skill sets) that make the difference between success and failure.

I get really dismayed when I see companies ignoring these basics but then organizing costly bonding events (such as paint gun days). One day’s basic management training will achieve more than a hundred paint gun days.

Personal Evaluation

The world of management, supervision and leadership covers an enormous range of roles and responsibilities.

It is important to remember that we are not all the same. There are over 7 billion humans on our planet and each individual is different in some way. Look around you and you will see this among your friends and even your family. Managers are no different and each of will respond differently to situations. It is important that we recognize this when embarking on a learning exercise. We must choose the right issues to concentrate on to suit our own needs.


I had two supervisors working for me on a project in Abu Dhabi who we inseparable friends but with completely different personalities. Paul was talkative and Mike was introvert and quiet but they were both excellent managers. When we ran a course on interpersonal communications it was obvious we had to treat them a little differently. In the case of Paul he needed to improve his listening skills whereas Mike benefited from developing his assertiveness skills.

The Managers Toolbox helps you perform a set of personal evaluation to identify you own individual needs.

–  Management Orientation

Generally managers fall into two groups, which are temporary projects or permanent operations. Many organizations will have both groups working together. We can describe these groups as follows:

–  Operational Orientated

This group is largely involved in daily repetitive tasks that rarely change dramatically. A good example would be a large manufacturing unit such as a car production plant. Managers here need to maintain safe production that meets established specifications and targets. This would also cover routine disciplines such as accountancy, quality assurance and administration.

–  Project Orientated

Project tasks are unique because the work scope is always different and they can last from a day to over a year. Good examples would be the construction of a major industrial plant or building a house, etc. This work is very planning orientated whereas the operations people would largely rely on specialists to do this.

There are a smaller number of managers in specialist roles that don’t really fit in the operations and project groups. Examples would be senior people in the military, police officer, research specialists, etc.

It is important to note that operations, planning and specialist managers all have the same demanding roles but they have different management knowledge and skill needs.


Raul is a line manager at a major car production unit in Barcelona. He was telling me one day about his daily routines and how demanding they were. Although there was a continuous change strategy working it tended to be a slow and methodical process supported by new technology and a strong development department. It was clear that Raul´s management responsibilities were every bit as demanding as mine but they were different. He is an operational orientated whereas I am a project orientated and this would mean that we would both use the Managers Toolbox but a slightly different ways.

Managers Toolbox structure

Managers Toolbox Series is based on a structured management learning system of six foundation books, which are detailed at the end of this book. The six foundation books contain a total of 37 learning chapters focused on the key points that maximize success.

A key feature of the Managers Toolbox is its flexibility. Each learner has different needs depending on the job being done (orientation) and personal tendencies. So in order to be fully effective, your personal development plan is custom built for you in Book 1 and becomes the basis for your success during the rest of the Managers Toolbox series.

In order to assist you in determining what is best for you, Managers Toolbox has included guidance notes at the beginning of each book so that can prioritize the learning opportunities.